Shipping policy

Thank you for shopping with us! We strive to ensure your order reaches you as quickly and securely as possible. Please review our shipping policy below:

1. Processing Time
   All orders are processed within 1-2 business days. Orders placed during weekends or holidays will be processed the following business day.

2. Shipping Methods & Delivery Times
   We offer various shipping options depending on your location. Estimated delivery times are provided at checkout. Please note, delivery times may vary due to unforeseen circumstances like weather conditions or carrier delays.

3. Shipping Costs
   Shipping fees are calculated based on your location and selected shipping method. The total shipping cost will be displayed at checkout before you confirm your order.

4. Order Tracking
   Once your order has been shipped, you will receive a tracking number to monitor your package. Please allow up to 24 hours for tracking information to update.

5. Shipping Restrictions
   Currently, we only ship to the locations specified at checkout. For international orders, customs fees or additional charges may apply depending on the destination.

6. Damaged or Missing Items
   If your order arrives damaged or with missing items, please contact us immediately with a photo and video of the damaged parcel. Claims without proper supporting media will not be accepted.

7. Address Accuracy
   Please ensure your shipping address is correct before placing an order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

8. Delivery Issues
   If you encounter any issues with your delivery, please contact our customer service team for assistance. We're here to help!

Thank you for choosing us for your nail art products. We're committed to delivering your order quickly and efficiently!